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How to Support a Student in Distress

For a student in immediate danger

If a student is in a life threatening physical or mental health emergency or immediate danger, and intervention needs to occur very quickly, please contact emergency services: 

Within Education City

Outside Education City:

All concerns requiring immediate attention (criminal, violent, threatening, or imminent suicidal behavior) should be directed to Qatar Foundation Security by: calling +974 4454 0999, followed by a call to the NU-Q Security Control Room at +974 4454 5247, and then followed by a call to the NU-Q BCT at +974 5584 7532. 

How to refer a student

There are several ways to make a referral to Counseling and Wellness if you are concerned about a student:

  1. Encourage the student to visit Counseling and Wellness located in the Student Affairs suite and provide Counseling and Wellness contact information.   
  2. Invite the student to accompany you to Counseling and Wellness.  Often students will agree to come to in the company of a friend or mentor when they would otherwise be reluctant to come by themselves.
  3. If appropriate, have the student call from your office phone and speak with a counselor. The counselor may invite the student to stop by the same day.

Signs of Distress

Certain events in a person’s life can trigger a crisis. What may seem of minor importance to one person can be extremely distressing to another.

The person has experienced a crisis event.

The kinds of events that may trigger a crisis in the life of a college student might include:

The person is acting differently than they normally do.

Below is a listing of possible behavioral changes you may see in a student who is in distress:

Academic behaviors:

Interpersonal behaviors:

Physical Changes

If you become concerned about a student and would like to consult with a Counseling, Health and Wellness counselor, please email wellness@qatar.northwestern.edu or call 4454-5073/5082. Counseling and Wellness staff are available to offer consultation to anyone concerned about a student member of the university community.  Additionally, you can complete a person of concern form (anonymously if you choose) to alert the Behavioral Consultation Team of the concern for a student.  The person of concern form is for non-emergency concerns regarding student welfare and/or behavior which could impact the safety or well-being of the individual of concern and/or the campus community.

All concerns requiring immediate attention (criminal, violent, threatening, or imminent suicidal behavior) should be directed to Qatar Foundation Security by: calling +974 4454 0999, followed by a call to the NU-Q Security Control Room at +974 4454 5247, and then followed by a call to the NU-Q BCT at +974 5584 7532. 

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